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Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. It covers the zenso.group, zenso.app and zenso.media websites; our apps and games have their own policies where their data practices differ.

Topics:

What data do we collect?

Zenso Pty Limited collects the following data:

  • Personal identification information (Name, email address, etc.)

How do we collect your data?

You directly provide Zenso Pty Limited with the data we collect. We collect data when you:

  • Contact us via our contact page.
  • Contact us via email.

Zenso Pty Limited does not receive your data indirectly from any sources.

How will we use your data?

Zenso Pty Limited collects your data so that we can:

  • Respond to your enquiry.

Zenso Pty Limited will not share your data with anyone.

How do we store your data?

Zenso Pty Limited securely stores your data in the Microsoft Office 365 email system.

Zenso Pty Limited will keep your personal identification information for three years. Once this time-period has expired, we will delete your data by manually deleting your emails.

Marketing

Zenso Pty Limited will not send your information to any other companies.

What are your data protection rights?

Zenso Pty Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Zenso Pty Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Zenso Pty Limited correct any information you believe is inaccurate. You also have the right to request Zenso Pty Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Zenso Pty Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Zenso Pty Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Zenso Pty Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Zenso Pty Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Email us at: mail [at] zenso.group

Cookies and local storage

The zenso.group, zenso.app and zenso.media websites do not use advertising trackers or analytics cookies. The sites store your light or dark theme preference in your browser's local storage; it never leaves your device.

Hosting

Our websites are served by Cloudflare, whose infrastructure keeps standard, short-lived server logs (such as IP addresses) for security and performance purposes. We do not use these logs to identify visitors.

Privacy policies of other websites

The Zenso Pty Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Information for European Union Customers

By using our website or apps and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

By using our website or apps, you consent to our privacy policy.

Changes to our privacy policy

Zenso Pty Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 September 2026.

How to contact us

If you have any questions about Zenso Pty Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us on: +61 419 800 111

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Zenso Pty Limited has not addressed your concern in a satisfactory manner, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).